GDPR Compliance

Last updated: September 11, 2026

Our Commitment to Data Protection

canopy-point is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

canopy-point acts as the data controller for the personal information we collect through our website and services.

Contact details:

Email: [email protected]

Address: 142 Holborn Street, London, EC1N 2NS, United Kingdom

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests from you, we may extend this period by two further months, in which case we will inform you.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

International Data Transfers

Your personal data is stored and processed within the United Kingdom. We do not transfer your data outside the UK without appropriate safeguards in place.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: www.ico.org.uk

Helpline: 0303 123 1113

Changes to This Statement

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.